Know your client’s business. Grow your business.

Discovery Works AI gives MSPs structured business discovery — consistently, at scale — turning conversations into clear outcomes, next steps, and measurable revenue growth.

Book a 15-minute demo
15–20 minutes • No pitch • New Client Discovery demo
- client summary & opportunity fit
Start a -Minute Mini-Discovery
DISCOVERY WORKS AI · ALPHA PROGRAMME

Join the Discovery Works AI Alpha

Discovery Works AI is being built with a small group of MSPs who want to run better business discovery — consistently, confidently, and at scale.The Alpha gives you early access to the framework and outputs — and a direct voice in what ships next.

Alpha partners get

  • Early access to the MVP (New Client Discovery → Transcript Analysis → Client Summary + ICP Score)
  • A working discovery standard your team can use in every new-client and account conversation
  • Direct influence on product direction — your feedback shapes prompts, outputs, and workflow
Book an Alpha Call
15–20 minutes • No pitch • New Client Discovery demo -
client summary & opportunity fit

Most MSPs don’t understand their clients’ business.

As technology becomes increasingly commoditised, understanding the client’s business is the differentiator. This is no longer optional.

MSPs are strong at technical conversations. But technical conversations are not business conversations.

Most MSPs don’t do true business discovery — and many don’t know how.

As a result, conversations focus on infrastructure, tools, and tickets, rather than the client’s goals, pressures, risks, and priorities. That makes it difficult to position value, qualify opportunities properly, and grow accounts deliberately.

The downstream impact

  • Sales approaches vary by individual, not by design
  • Account managers spend too much time on admin and note-taking
  • Client insight is siloed in people’s heads, not shared across the MSP
  • Sales leaders only have a surface-level view of what’s really happening across the client base

Discovery works.

It’s how you get to know your client’s business. It's the baseline for effective sales.

Most MSPs don’t lose deals because of pricing or capability.
‍
‍They lose them because they don’t truly understand their client’s business and needs.

Discovery Works AI makes it easy to really get to know your client — to become their trusted advisor — increasing win rates, revenue, and margin.

This is a 2-minute Mini-Discovery that shows how Discovery Works AI structures better business conversations. Type Start to begin.

Book a 15-minute demo
15–20 minutes • No pitch • New Client Discovery demo
- client summary & opportunity fit